Social mining and social intelligence will enable organizations to discover and exploit the knowledge, behaviors and tendencies of Web societies. In these societies, participants generate and share rich content, and wield considerable power and influence.
Keywords: Beatrice Gropp
Kathy Harris, Rita E. Knox. Social Mining and Social Intelligence: Making Sense of Web Societies. Gartner, 9 January 2008. < http://www.gartner.com/DisplayDocument?ref=g_search&id=580309&subref=simplesearch >.
-- GregorioIvanoff - 11 Oct 2019
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